Terms & Conditions


1. Introduction

Welcome to Top10wish.com. By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please do not use our site.

2. Orders & Payments

  • All orders must be paid in full before production begins.
  • We accept major credit/debit cards and PayPal.
  • All transactions are processed in U.S. dollars (USD). Currency options may be added in the future.
  • We reserve the right to cancel orders for suspected fraud or incorrect billing information.

3. Shipping & Delivery

  • Production takes 2-5 business days before shipping.
  • Shipping times vary by location, typically 5-10 business days for standard delivery.
  • Estimated delivery times are displayed on each product page.
  • International orders may be subject to customs fees, which the buyer is responsible for.
  • We are not responsible for delays caused by shipping carriers.

4. Returns & Refunds

  • We only accept returns for defective, incorrect, or damaged items.
  • Personalized items cannot be returned unless an error occurred on our part.
  • Refund requests must be made within 7 days of delivery with photo evidence.
  • Approved refunds are processed within 5-7 business days.

5. Cancellations & Modifications

  • Orders can only be modified or canceled within a short window after purchase.
  • Once production begins, no changes can be made.
  • If you entered an incorrect address, contact us immediately. We cannot change it after shipping.

6. Product Quality & Printing

  • Colors and design placement may slightly vary due to screen settings and production methods.
  • We ensure high-quality materials, but slight variations in print alignment may occur.

7. Intellectual Property

  • All designs, logos, and content on Top10wish.com are our intellectual property.
  • You may not copy, reproduce, or resell any of our designs without permission.

8. Limitation of Liability

  • We are not responsible for indirect, incidental, or consequential damages from product use.
  • Our total liability for any claim is limited to the amount paid for the order.

9. Privacy & Data Protection

  • Your personal information is securely processed and never shared with third parties without consent.
  • Payment details are encrypted and handled by secure third-party providers.

10. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website implies acceptance of any modifications.

11. Contact Information

For any questions, please contact us via email at info@top10wish.com or our customer support page click here.

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